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  • Active infection
  • Bone/joint related conditions
  • Bowel related issues
  • Cardiovascular disease
  • Diabetes
  • Epilepsy
  • Glaucoma
  • Hypertension
  • Pregnant or breastfeeding
  • Recent or pending surgeries

Important Information

  1. We always advise that you have exhausted all medical options via your local GP first.
  2. You may be asked proof of identity at your appointment - if you are found to be under 18 years of age, we will not be able to provide you with a hay fever injection.
  3. Please be aware this treatment is subject to a full medical history on the day of your treatment. You must be fit and well with no medical conditions, otherwise your treatment may be declined.
  4. A second dose may be required as the pollen count can fluctuate, and this would incur a charge of £50.
  5. As this is a high in demand service we take your credit card details when you have made an appointment online or via telephone. You won't be charged - payment will be collected in store after your appointment.This is to protect valuable clinical appointment times from being wasted.
  6. You may cancel or reschedule your appointment without charge prior to 24 hours in advance or by the end of business hours (5:30pm) the day before your appointment.
  7. If you cancel or reschedule with less than aforementioned notice or via voicemail after closing the business day preceding your appointment you will be charged 100% of the scheduled service price.
  8. Out of consideration and respect of our practitioners’ time if a patient does not show up for a scheduled appointment and doe not provide any type of advance notice the patient will be charged the full price of the scheduled visit.
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An appointment time will be confirmed once we have processed your booking details. We will contact you within 24 hours to discuss.